Whilst guest editing Touchpoint (Vol 11, No.1), The Journal of Service Design the past 6 months, I also authored a provocative piece on the role of Service Design whilst working…
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I recently gave an international keynote at POLISHOPA Design Thinking & Service Design Conference in Bydgoszcz, Poland. Here is the keynote on ‘Applying Design Thinking in B2C & B2B Fortune…
I’ll be speaking at the upcoming Nexxworks Kickstart Innovation Bootcamp Entrepreneur Edition at Spark 9, Antwerp, Belgium on the 16th May 2019. Topics will include: Innovation what it is and what…
I recently gave an interview to EH:21 Magazine (L’Entreprise et l’Homme) on how Board of Innovation helps large corporates to ‘innovate like startups‘. The publication is in French but feel free…
Last year I participated in a quantitative research study by Dr Jan Schwarz into the role of the customer in the use of Design Thinking and how it is used…
B2B co-creation is a powerful way to co-create new business value with your most valued customers by closely iterating back and forth throughout the innovation process. Our approach is to…
Adventurous as the word innovation may sound, an innovation consultant’s job consists for a large part in de-risking the innovation process. In order for innovation to be a viable undertaking for any...
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New EU Commission research on the use of design and it’s impact on innovation and creativity. “EU survey shows strategic use of design linked to increased innovation and productivity” Companies…
A recent report from Design Management Europe (DME) & INHolland (by Gert L. Koostra, 2009) that looks at the current role of current design management practices in European firms. Survey…
