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Call-out to all #innovation #managers! I’m happy to share I’ll be speaking Board of Innovation HQ on October 30th 2019 from 18:00 about the latest issue of SDN Touchpoint, The Journal of Service Design alongside Jesse Grimes. We will start with networking drinks and will both share our perspectives on the role of Service Design within the #startup and #corporate #innovation world’s followed by critical Q&A discussion. Feel free to join the FREE event using the link below (100 limited spaces, going fast!).

Event Details

To celebrate the launch of the latest issue of Service Design Network’s journal “Touchpoint”, the SDN Belgium chapter is teaming up with Board of Innovation to dive further into the issue’s topic: “Service Design for Innovation and Start-ups”.

Guest Speakers

  • Jesse Grimes: Touchpoint’s Editor-in-Chief, and an independent Amsterdam-based service designer who works with start-ups and innovation labs
  • Mike Pinder: Guest Editor of Touchpoint and Senior Innovation Consultant at Board of Innovation

During the event, they’ll both share their perspectives on the challenges and opportunities for Service Design in these unique contexts.

Who is this event for?

  • Innovation teams
  • Design strategists
  • Start-ups
  • Service design practitioners


18h00: Welcome drinks
19h00: Short welcome by SDN Belgium & Board of Innovation
19h10: Jesse Grimes
19h30: Mike Pinder
19h50: Interactive debate
20h10: Networking drinks

Jesse will approach this topic from two perspectives. He’ll begin by presenting the values that service design thinking and techniques can deliver to start-ups and innovators, while also discussing some of the inherent challenges and conflicts. He’ll then discuss how service designers can find opportunities working in this space.

Mike will share his experiences working with global Fortune 500 project teams and will locate Service Design as a discipline across the corporate innovation landscape. He will present insights into what intrapreneurial innovation funnels are inherently trying to achieve in terms of ‘knowing’ across entire projects whilst critically-presenting the role Service Design can optimally play.

Join this Meetup
Mike Pinder

Mike Pinder is a cross-industry business innovation expert & consultant, thought leader, author, lecturer & international keynote speaker on innovation. He's driven by using innovation to leave the world a better place than we found it. Mike is a co-founder of Wicked Acceleration Labs (an industry-academia research lab aimed at tackling wicked problems), Member of Board of Advisors at Global Innovation Institute (GInI), & Honorary Practice Fellow at Imperial College London Business School. Mike consults and leads across innovation strategy, Design Thinking, Lean Start-up, Business Model Innovation in both B2B and B2C, guiding c-level innovation strategy, innovation accelerator design, co-creation, capability programs, academic research, executive education (Exec Ed) university program design, intrapreneurship, digital transformation, sprints & more.